Huawei HG659b-13 User Manual download pdf

Getting started

With your eir Fibre Modem

If you have no broadband connection please

complete the following troubleshooting steps:

Note: Status is indicated by the Internet light on your

modem. There is no broadband connection if the DSL

light is o or ﬂashing. The DSL light can take up to

2 minutes to light up fully each time the modem is

switched on.

Re-check setup steps to ensure

that all cables are connected

ﬁrmly to the correct ports.

Turn the modem o and back

on again. Wait 2 minutes

and then check if the Internet

light changes to solid green.

Broadband

troubleshooting

Wireless

troubleshooting

Box contents Useful information

A eir Fibre Modem

B Power Adapter

C Yellow Gig

Ethernet Cable

D Grey DSL Cable

Welcome to broadband www.eir.ie/newcustomer

Broadband help and support www.eir.ie/bbsupport

As an eir customer, you have exclusive FREE access

to eir StudyHub – free online tutorials for Junior

and Leaving Cert students including Project Maths and

much much more. Plus free Norton Security for 3 months

– giving you peace of mind that you and your family

are protected online.

Please visit our support site www.eir.ie/bbsupport

for more information and advice.

Please note that this site is also

optimised for smartphones, if you

cannot connect via eir Broadband.

If your wireless signal is weak in parts

of your house, our range of HomePlugs

can help. For more information,

please visit: www.eir.ie/homeplug

Your device may not be enabled

for wireless access. Please consult

your device documentation to

ensure it is enabled for wireless

access and this is switched on.

Check that you are connected

to the correct wireless network.

You can ﬁnd your default wireless

network name (SSID) printed on

the label located on the rear of

your modem.

Check that you are entering

the correct wireless security key.

All letters must be lower case;

please use the number 0 (zero),

and not the letter ‘O’. You can

ﬁnd the default security key

printed on the label located

on the rear of your modem.

Your device could be either

too close or too far away

from the modem. Please move

your modem or device to within

2 – 3 metres of each other

and see if this improves your

wireless connection.

Try a wired connection.

Connect the Yellow Gig

Ethernet cable into your

modem’s Blue GbE Ethernet

port and to your device’s

network port.

If you are experiencing issues with wireless connectivity,

please complete the following troubleshooting steps:

F2000

eir.ie/broadband

Fold Fold

1 2

Summary of Contents

Page 1 - Getting started

Getting startedWith your eir Fibre ModemIf you have no broadband connection please complete the following troubleshooting steps:Note: Status is indic

Page 2 - Parental control

Getting set upKey featuresConnect the grey DSL cable D to the grey DSL port on the modem and to the port on the left side of the mainphone socket.Conn

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Huawei HG659b-13 User Manual

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